Premium commerce, built right.
A complete storefront, checkout, customer account, loyalty program, and operator console. One platform, ready the day you sign on.
A modern storefront shouldn't be twelve plug-ins held together with tape.
Most growing brands stitch together separate tools for catalog, checkout, customer account, loyalty, invoices, returns, and analytics. Each one comes with its own subscription, integration, and failure mode. The result is brittle plumbing, inconsistent UX, and a team spending more time on tooling than on the brand.
Every part of the customer journey, under one roof.
Enterprise-grade commerce without enterprise drag.
Designed for teams that have outgrown DIY tooling but don't want a multi-year platform rollout. Vendra ships the pieces a real store needs, and skips the ones it doesn't, so the team can focus on product, brand, and growth.
What makes Vendra different.
Editorial UX out of the box
A premium storefront, structured typography, calm interactions, mobile-first by default. The customer experience is the brand experience, and it's ready on day one.
Multi-tenant by design
Every domain, every customer, every order is tenant-scoped. Add a tenant in seconds; their data is private, their analytics are clean.
Ready the day you sign on
Storefront, checkout, customer account, loyalty, and operator console all live on day one. No plug-ins to wire, no integrations to babysit. One platform, one team behind it.
Spella AI inside the workflow
Insights, summaries, and assistance surfaced inside the admin screens where the work happens. Not hidden behind a separate chatbot.
Everything your store needs.
A complete operating layer for revenue and customer experience. Not a patchwork of plug-ins.
Editorial storefront
Curated homepage, structured catalog with category and brand filters, premium product pages, live keyword search, quick-view modals, slide-in cart drawer with mini-cart hover preview.
One-page checkout
Editorial single-flow checkout. Completed sections collapse to summaries that stay editable inline. Address autocomplete, saved-address picker, wallets, and a live promo + loyalty preview.
Customer account, fully wired
Order history with tracking, wishlist with one-click add to bag, address book, saved payment methods, returns, invoices, notification preferences, support tickets. All built in.
Real rewards program
Append-only points ledger, configurable earn rate and redemption value, editable tier system, customer dashboard with balance + lifetime + activity history, admin manual adjustments.
Branded printable invoices
Every order generates a PDF ready invoice with your legal name, tax ID, address, payment terms, and footer note. Configurable from admin. No separate invoicing tool needed.
Returns and RMA
Customers open return requests against any delivered order. Reason codes and notes captured. Admin sees status across the workspace.
Operator console
Dashboard with live KPIs, orders with refunds and soft-delete, products and variants, brands, categories, customers, inventory, discounts, marketing, staff, settings.
Discounts and gift cards
Percent and fixed-amount promo codes with min-subtotal and usage caps. Issued and tracked gift cards with void capability. Both apply at checkout with real-time validation.
Analytics and insights
Net revenue, orders, AOV, refunds across configurable ranges. Top products. Top customers. Sparkline trends. AI-derived signals for low-stock risk and retention.
Settings and branding
Store profile, currency, invoice template, loyalty configuration, ship-from address. Everything operators need to customize is editable; nothing requires a developer.
Multi-tenant isolation
Each storefront, customer record, and order is tenant-scoped at the data layer. Per-tenant domains, per-tenant settings, per-tenant analytics. No data leakage.
Auth that works everywhere
Sign in with Google, Apple, email + password, or phone number. Auto-provisioning on first sign-in. Role-aware admin gating. Sessions managed by industry-standard providers.
Your AI teammate. Named Spella.
Spella lives inside Vendra. She reads every order, every support thread, every customer record, and helps with the work that fills your team's day. Drafting replies, summarizing long threads, classifying tickets, suggesting next steps. She handles the routine so your people can focus on the conversations that matter.
- Trained on your tone and your knowledge base, not a generic voice
- Works across orders, customers, returns, support, and inventory
- Available on the storefront for shoppers and inside admin for operators
Real work, not just chat.
Surfaces what matters today
Top-selling products. New orders ready for fulfillment. Customers worth a personal note. Spella ranks the day for the operator before the dashboard even loads.
Drafts customer replies
Reads the full support thread, the order it relates to, and prior tone, then drafts a response that sounds like your team wrote it.
Classifies and routes tickets
Topic, urgency, sentiment. Spella tags every incoming message and sends it to the right queue without a manual triage step.
Summarizes long conversations
Ask Spella for the state of any thread, order, or customer record. She returns what's happened so far and what to do next.
Spots trending products
Repeat purchases. Wishlist adds. Search demand. Spella highlights the items your customers are gravitating toward so you can feature them while the momentum is fresh.
Grows your knowledge base
Solved tickets become reusable answers. Repeated questions become FAQs. The knowledge base writes itself as your team works.
Designed to work together, not bolted next to each other.
Vendra Storefront
A complete shopper-facing experience: editorial homepage, catalog, brand pages, product detail with variants and reviews, slide-in cart drawer, mini-cart hover preview, live keyword search, quick view, and wishlist.
- Editorial homepage with curated hero
- Filterable catalog by category and brand
- Product detail with variants, sizes, gallery
- Slide-in cart drawer and mini-cart hover
- Live keyword search overlay
- Wishlist with one-click toggle
Vendra Checkout
One-page checkout. Editorial single-flow with completed sections collapsing to summaries you can edit inline. Wallets, address auto-complete, saved-card recall, and a loyalty redemption slider that previews the cash value live. Built on Stripe Connect.
- One-page accordion, no full-page step transitions
- Address autocomplete fills city + zip
- Saved address + card recall for returning customers
- Promo codes with live discount preview
- Loyalty redemption slider with live preview
- Wallets and card payments supported
Vendra Account
Every self-service surface a premium customer expects, wired to live data: order history with tracking, wishlist, addresses, payment methods, rewards, invoices, returns, notifications, and support.
- Order history with carrier tracking links
- Wishlist with add-to-bag
- Address book with autocomplete
- Saved cards via industry-standard tokens
- Loyalty balance, tier, and full ledger
- Branded printable invoices
- Returns and support tickets
Vendra Admin
A purposeful admin built for the people who actually run the store. Live KPIs, orders with refunds and soft-delete, full product catalog management, customers, inventory, marketing, settings.
- Dashboard with live KPIs and sparkline trends
- Orders list + detail with refunds and delete
- Products + variants CRUD
- Brands and categories editor
- Customer detail with order history
- Inventory, marketing, staff, discounts, settings
Vendra Rewards
A real loyalty program built into the platform. Append-only ledger, configurable earn rate and redemption value, editable tier system, and full audit trail for every credit and debit.
- Append-only ledger with audit trail
- Configurable earn rate per $1 spent
- Configurable redemption value per point
- Minimum redemption threshold
- Editable tier list (Member / Elite / Platinum default)
- Admin manual adjustments with required notes
Spella AI
An AI teammate that lives inside the storefront and admin. Drafts replies, summarizes records, classifies tickets, suggests next steps, and learns your store's tone over time.
- Customer-facing assistant on the storefront
- Operator copilot inside admin screens
- Drafts replies, summaries, and ticket routing
- Surfaces low-stock risk and retention signals
- Trained on your tone, not a generic voice
- Available everywhere your team works
Your data. Your rules. Your cloud.
Vendra runs on a modern cloud-native stack with industry-standard security baked in. Customer data is tenant-scoped, encrypted, exportable, and never used to train third-party consumer models.
Tenant isolation
Every workspace is private. Customer data, products, and orders are scoped per tenant. No cross-organization leakage.
Role-based access
Granular permissions per module, per record, per action. Operators see what they should, and nothing they shouldn't.
Audit logs
Every sign-in, configuration change, refund, and data export is logged and queryable for compliance.
Encryption everywhere
TLS in transit, encrypted at rest, managed keys. Industry-standard cryptography from sign-in through checkout to backup.
Data exportability
Your data is always yours. Standard exports available on demand, covering customers, orders, products, and ledger history.
Managed operation
Implementation, migration, training, monitoring, and quarterly reviews delivered by Spell Solutions. Software with a partner behind it.
Let's show you how Vendra replaces the stack you're stitching together.
A thirty-minute walkthrough is the fastest way to evaluate Vendra. We'll demo the customer surface, the operator console, and Spella, then answer whatever comes up.
Tell us a bit about your store.
We'll come back within one business day with a tailored walkthrough and a straightforward proposal.
Sales teams in Saudi Arabia (KSA) and the United Arab Emirates (UAE).
If you already have a Vendra workspace, sign in to manage your store.